New credit cards are here! Activate today!

How can I activate my card?

1

BY PHONE

Call 800-631-3197 to activate your new card. If not prompted to do so in the previous step, call 888-886-0083 to create your PIN.

2

IN APP

Tap your credit card “loan” in your digital banking app. Open the menu and follow the directions under "Card Services.”

 

New Card Activation Bonus

Spend and earn!

Use your new credit card for 10 purchases between 5/19 and 6/30 to earn extra bonuses!* 

World, Business or Platinum Rewards cardholder? If you use your new Community Financial credit card for 10 purchases from 5/19 to 6/30, you’ll get 5,190 points! Platinum cardholder? Do the same and you’ll receive $51.90 in a statement credit! Consider it a thanks for your membership and a little something for your help with the new card rollout. 

More features. More Rewards.
No wonder we can’t wait to get these shiny new cards in your paws.

Keep an eye on your mailbox because a new Community Financial credit card with enhanced functionality and improved security is coming your way soon! We are committed to making this transition as smooth as possible. Below you’ll find all the necessary information about the conversion and activation process. We’re excited to bring you new credit cards.

Here are some things you can look forward to with your new Community Financial credit card:

Bear Head Logo

New Look

We’ve given our cards a sleek new look, featuring fancy premium foil and Daisy the bear.

Diamond Reward Icon

New Rewards Platform

Redeem your points for enhanced rewards on our new digital platform.

Tap to Pay Icon

Tap to Pay

Now you can make contactless purchases easily without sacrificing security. 

Control Icon

Advanced Card Controls

Completely customize your card permissions and restrictions through your digital banking profile.

FRAUD ALERT

Stay safe. Be aware.

Community Financial WILL NOT contact you and WILL NOT ask for any of your personal or credit card information. 
Please do not give out any of your personal or credit card information to ANYONE who contacts you. (Even if they’re wearing a bear suit…) 

If it seems fishy, it probably is. Reach out to Community Financial directly at (877) 937-2328 if you have any questions.

What about my Rewards?

We got you. Your currently earned rewards are safe and you’ll continue earning even better rewards with our new Community Financial credit cards. That said, to give you new features and an even better experience, there will be a short blackout period for the Mastercard™ rewards program. Here are some important things to know ahead of time: 

  • Good news! Members will continue earning points during this time. 
  • However, points will not be able to be redeemed from May 14, 2024 to mid-July, 2024.

Change can be grizzly. Bear with us.

As we rollout great new services and features for your awesome new credit card, some of current services may be temporarily unavailable. We hope it doesn’t cause you too much of an inconvenience, which is just another reason why we’re thanking you with the new card activation bonus mentioned above. Please keep an eye out for possible interruptions: 

  • Digital banking features connected to credit cards, such as payments, will not be available for use 5/16 thru 5/20. We expect these services to be available again on 5/21.
  • Starting 5/16, draw pay will no longer be available as a digital service. Draw pay will only be available at ATM or branch going forward.
  • We will not be able to provide instant issue credit cards during the week prior to activation. In case of lost, stolen or new cards (or any account changes) members will receive their card via 2-day shipping by 5/23.
  • If you have made a purchase on your old card before 5/19 that you would like to return on 5/19 or later, please ask the merchant to make the return to your new card. Your old card will no longer be available.

We're here for you!

We’re here for you – both on the phone and in-person at select branches. 

Care Center Hours

Call us at (877) 937-2328

Monday – Friday 8am-7pm
Saturday 8am-1pm

In-Person

See branch hours

* This offer is available to existing and new Platinum Rewards, World Mastercard and Business cardholders who use their card 10 times for purchases from May 19, 2024 through June 30, 2024. Cardholder must not be delinquent on their Community Financial credit card loans to qualify. Bonus points will be applied by August 31, 2024.

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