 Community Financial Members Federal Credit Union is committed to protecting the privacy of our members. We will strive to protect your confidential personal information in a manner consistent with our goal of providing members with outstanding financial value and convenient financial services.
The following is a description of the information we collect and disclose, including the parties who receive nonpublic information from us as we conduct the normal business operations of Community Financial.
Information We Collect About You
We collect information about you, such as your name, address, social security number, employer, income, and account information at other financial institutions, from some or all of the following sources:
- Information we receive from you on applications and other forms;
- Information about your transactions with us or others;
- Information we receive from a consumer credit report agency.
Community Financial will collect only the personal information that is necessary to conduct our business. That means only what is necessary to provide competitive financial products and services – no more.
Information We Disclose
We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. These may include:
- Financial service providers such as those who provide insurance, mortgage and investment services.
With regard to these types of companies, to protect your privacy we do business only with companies that agree in writing to maintain strong confidentiality protections. We restrict those companies to using your information only for the reason for which we have given them your information, and for no other purpose. We will partner only with businesses that follow strict confidentiality requirements. Under no circumstances will we authorize these firms to charge your account without your express consent, and we will not sell member information to telemarketing firms.
We may also disclose information about you under other circumstances as permitted by law.
Disclosure Of Information About Former Members
If your membership with Community Financial terminates, we will not share information we have collected about you, except as may be permitted or required by law.
How We Protect Your Information
Under no circumstances do we provide any information we collect about you to telemarketers or other third parties that do not act on your behalf as a member of this credit union. We provide all users of our ATMs with protection of their personal financial information.
We restrict access to nonpublic information about you to those employees and members of our Official Family who need to know that information to provide products or services to you. Our employees and members of our Official Family are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic and procedural safeguards as part of a comprehensive risk management system that complies with federal regulations to protect against anticipated threats or hazards to the security of your information and to protect against unauthorized access and use of that information.
Encryption technology is used to keep your financial information safe when you utilize our on-line services such as WebPB or when submitting a loan or new account application via the Internet.
If you have any questions or comments regarding this Privacy Policy Statement or would like to receive a copy of our Privacy Notice and Disclosure, please send us an e-mail at cumail@cfcu.org or you may contact us at:
Community Financial
500 S. Harvey
Plymouth, MI 48170
Phone: 734-453-1200 or 877-937-2328, toll free
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